Emergency Telephone Support
| Organisation | Type of Assistance | Hours |
| Jewish House- Crisis Line
Ph: 1300 544 357 |
· Crisis Line – urgent assistance with personal or family crisis, accommodation, and other support. | 24/7
|
| Disability Gateway
Ph: 1800 643 787 |
· Helps people with disabilities, their families, and carers with information and services to find the support they need in Australia. | M-F: 8am-8pm |
| QLife (LGBTIQ)
Ph: 1800 184 527 |
· QLife provides Australia-wide anonymous, LGBTIQ peer support and referral. | 7 days: 3pm-12am
|
| St Vincent de Paul
Ph:13 18 12 |
· Assist people in need. | M-F: 8:30am-4:30pm |
| Service NSW
Ph: 13 77 88 |
· Access to government services via online, phone, or in-person at its service centres | M-F 7am-7pm
|
| Child Protection Helpline
Ph: 132 111 |
· Report a child at risk, harm and neglect | 24/7 |
| Telephone Financial Support | ||
| Salvation Army Financial Assistance
Ph: 8775 7988 |
· Require financial assistance.
|
M-F: 9am-5pm |
| Centrelink (Services Australia)
Ph:136 240
|
· Information about payments and services. | M-F: 8am-5pm |
| National Debt Helpline
Ph: 1800 007 007 |
· Assistance with managing debt, debt solutions and financial counselling. | M-F: 9.30am-4.30pm |
| Salvation Army Financial Assistance
Ph: 8775 7988 |
· Require financial assistance.
· |
M-F: 9am-5pm |
| Legal Aid Youth Hotline
Ph: 1800 10 18 10 |
· Free for under 18years who needs legal advice. | Phone Support Only
M-F: 9am-12am (midnight) Sat, Sun: 24hr |
| Wesley Financial Counselling Services
Ph: 1300 827 638 |
· Free Independent and confidential counselling
· |
M-F: 9.30am-4.30pm |
| Telephone Mental Health Support | ||
| CAMHS
Ph: 9382 4347
|
· Mental health service for children and adolescents (under 18years) | M-F 8:30 to 5pm |
| NSW Mental Health Line
Ph: 1800 011 511 |
· Advise, assessment and referral | 24/7 |
| Parentline
Ph: 1300 130 052 |
· Free counselling telephone service and support services for Children 0-18
· |
M-F: 9am-9pm
Sat, Sun: 4pm-9pm |
| Beyond Blue
Ph: 1300 22 46 36 |
· Providing supports, resources, and services to people
· Supporting the mental health of others |
24/7 |
| Flourish- Maroubra Ph: 9393 9602
Ph: 1300 779 270 (General enquiries) Ph: 1300 356 874 (NDIS enquiries) |
· Mental Health Service
· NDIS information |
M-F: 9am-5pm |
| Eheadspace
Ph: 1800 650 890 |
· Online telephone support and counselling for 12-25 years. Also, can chat online or send an email.
· Not an emergency service |
7 Days: 9am-1am |
| Headspace Camperdown
Ph: 9114 4100 |
· Free and confidential service catered to 12-25 years.
· Mental Health Service. |
M-F:8.30am-5.30pm |
| Headspace Bondi Junction
Ph:9366 8800 |
· Free and confidential service catered to 12-25 years.
· Mental Health Service. |
M-T: 9am-6pm
F: 9am-5pm |
| Kids Helpline
Ph: 1800 551 800 |
· Online counselling and various resources for children and young adults aged 5-25 | 24/7 |
| Lifeline
Ph: 131 114 SMS: 0477 131 114 |
· Crisis support – providing all Australians experiencing emotional distress, crisis support and suicide prevention | 24/7
|
| Mensline
Ph: 1300 789 978 |
· Free telephone and online counselling service offering support services | 24/7
|
| Mental Health Line
Ph: 1800 011 511 |
· Support for people in mental health crisis or on behalf of another person.
· In an emergency, call 000 |
24/7
|
| SANE
Ph: 1800 187 263 |
· Mental health support | M-F: 10am-8pm |
| Suicide Call Back Service
Ph: 1300 659 467 |
· Provides telephone counselling for people at risk of suicide, concerned about someone at risk, people bereaved by suicide | 24/7 |
| Veterans & Family Counselling (Open arms)
Ph: 1800 011 046 |
· Counselling
· Treatment programs and workshops |
24/7
|
| Telephone Drug and Alcohol Support | ||
| The National Alcohol & other Drug Hotline
Ph: 1800 250 015 |
· Free confidential advice about alcohol and other drugs. | |
| Alcoholics Anonymous (AA)
Ph: 1300 222 222 |
· Helpline | |
| Family Drug Support
Ph: 1300 368 186 |
· Free family drug support, services and information. | |
| Gambling Help online
Ph: 1800 858 858 |
· Free support for anyone affected by gambling. | 24/7
|
| Telephone Support for First Nations People | ||
| 13 YARN
Ph: 13 92 76 |
· Crisis support for first nations people | 24/7 |
| National Indigenous Critical Response Service
Ph: 1800 805 801 (Free call) Ph: 0499 333 132 (Mobile) Ph: 0418 575 680 (Standby Mobile) |
· Provides support and referral to individuals, families, communities impacted by suicide loss | 24/7 |
| Telephone Sexual and Domestic Violence Support | ||
| Domestic Violence Line
Ph: 1800 737 732
|
· Support and counselling on family and domestic violence, sexual assault. | 24/7 |
| National Sexual Assault, Domestic & Family Violence Counselling Services
Ph: 1800 737 732 (1800RESPECT) |
· Counselling for people who have experienced or been impacted by sexual assault and/or DFV. | 24/7
|
| NSW Sexual Violence Helpline
Ph: 1800 424 017 |
· Counselling for victims of sexual assault, rape and domestic or family violence | 24/7
|
| Sexual Abuse and Redress Support Service Ph: 1800 211 028 | · Counselling for victims of sexual assault, rape and domestic or family violence- adult survivors | 24/7
|
| Sexual, Domestic and Family Violence Helpline
Ph: 1800 943 539 |
· Counselling for victims of sexual assault, rape and domestic or family violence | |
| Rainbow Sexual, Domestic and Family Violence Helpline
Ph: 1800 497 212 |
· Counselling for LGBTIQ+ people impacted by sexual assault, rape and domestic or family violence | 24/7
|
| Men’s Referral Service (No to Violence)
Ph: 1300 766 491.
|
· Men’s Referral Service- telephone support service – who are seeking assistance to stop their violent or abusive behaviour. | 24/7
|
| Telephone Legal Support | ||
| Migrant Employment Legal Service
Ph: 8002 1203
|
· Offer free legal advice and representation to migrants and temporary visa holders in NSW | M-F: 9am-5pm |
| Immigration advice & rights centre
Ph: 8234 0700 Ph: 8234 0777 (DV Priority Line) |
· Immigration and domestic violence advice.
· Visas and citizenship |
M: 9am-5:30pm
T-F: 9am-5pm
|
| Energy and Water Ombudsman NSW
Ph: 1800 246 545 |
· Help resolve issues and complaints about energy, gas and water providers. | M-F: 9am-5pm |
| Inner City Legal Centre
Ph: 9332 1966 SMS only: 0476 857 342
|
· Free legal advice to people on low income who live- Inner city, Sydney, Waverley and Woollahra LGA. | M-F: 10am-12pm & 2pm-4pm |
| NSW Court
Ph: 1300 679 272 |
· For court related questions. | M-F 8:30am-4:30pm |
| Law Access NSW
Ph: 1300 888 529 |
· Free assistance with legal information and referral | M-F: 9am-5pm |
| Victims Access Line
Ph: 1800 633 063 Aboriginal Contact Line Ph: 1800 019 123 |
· Support, assistance and counselling free for victims of crime in NSW to access services. | M-F:9am-5pm |
| Crime Stoppers
Ph: 1800 333 000 |
· Community to report crimes and criminal activity
· |
24/7
|
| Telephone Multicultural Services | ||
| Centrelink Multilingual call service
Ph: 131 202 |
· Speak to someone in your language | M-F:8am-5pm |
| Translating and Interpreting service
Ph: 131 450 |
· Request interpreter
· Automated telephone interpreting 1800 131 450 |
24/7 |
| Multicultural Health Connect Helpline
Ph: 1800 186 815 |
· Health information in your language | M-F: 11am-7pm |
Last updated 27.10.2025