Strengthening communities
and creating connections

Management Training

Management Training and Manager's ForumsVAST Training provides specific training and forums for Managers of organisations funded to deliver the Commonwealth Home Support Programme (CHSP) and Disability Services through Family and Community Services. A Managers’ Breakfast is held twice a year to provide managers with an opportunity to find out about changes to the sector. Usually an industry specialist will facilitate the session. This form of management training provided an opportunity for you to discuss items with peers. Managers can network over a fresh, delicious breakfast.

Similarly, VAST hosts governance training for Management/Board members of the aforementioned organisations.


Please note eligibility to Governance Training, Management Training, including Manager’s Breakfast, is for managers and board members of CHSP and Disability funded services only. Our other training sessions are open to all services, however priority is given to staff and volunteers of CHSP and Disability funded services in instances when demand for bookings are high.

Sessions currently on offer include: VAST Fundamentals of Care Calendar 2017

Managers Breakfast: Building Better Partnerships

Tuesday, 9 May 2017 from 8:30 AM to 10:00 AM
The JNC, Maroubra

Marketing in all facets is an essential tool for CHSP/Disability service providers as we enter an era of increased competition. Yes you probably have a Facebook page for your organisation, but are you getting the most out of this? And what other key social media could be advantageous to marketing your organisation?

Come and join in the discussion as Cecelia Haddad, Director of Marketing Elements shares insights on:

  • What can social media do?
  • Why to get on board
  • 5 key steps to live by
  • At a glance – facebook, linked in and youtube
  • Personal vs professional
  • Top tips
  • Evaluate


Responding to difficult behaviours 

Thursday 27 April 2017 from 9:30 AM to 4:00 PM
Mill Hill Centre, Bondi Junction

This workshop is designed to empower participants with the set of skills essential for handling difficult people and difficult behaviour confidently and constructively. Learn some practical skills for recognising and responding to the tactics difficult people use and hear how to maintain your personal power when dealing with the behaviours you find most challenging. Particularly tailored for Coordinators and
Managers to both model and instill the necessary skills and techniques required to recognise and respond
to difficult behaviours and scenarios whilst maintaining personal power.

Topics covered

  • Explore the people, behaviours and situations you find most difficult
  • Learn to manage and modify your own responses to difficult people
  • Use techniques to manage others’ emotional and physical behaviours
  • Learn practical approaches to minimise hostile or aggressive behaviour and diffuse distress


For a full list of VAST training sessions visit: